fter placing
your order, you will need to update your domain name's DNS
(domain name server) information with your Domain Registrar.
We provide detailed transfer instructions in our Control
Panel. If you are not sure what to do, one of our
dedicated hostmasters will help you do it.
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Does
transferring a domain name cost anything?
No, it does not cost anything to transfer domain names.
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Which domain
name extensions can you register for me?
As part of your web hosting plan order, we can register a
domain name with a .com, .net, .org, .biz, .info, .us
extension, as well as any other extension, including
international domain names, when the law of the local
country permits it.
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How do I
check to see if a domain name is available?
Domain name availability can be checked from the General
Hosting
domain name
registration page.
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How much do
you charge for new domain names registration?
.com, .net, .org, .biz,
.info, .us: $12.95 for the first year, and $8.95 for the
second year or after.
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Are you a
domain name registrar?
No, General Hosting is not a domain registrar. We have
partnered with different registration companies based on how
price competitive they can be for the service offered.
The cost saving is passed on to you. We only partner
with ICAAN certified and accredited registrars. .
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If you
register a new domain name for me, who owns it?
Technically, domain names are not owned by anyone. Paying
the domain registration fee entitles you to license the
rights to use the domain name for a specific time typically
one to 2 years). To retain these rights, you need to pay
your domain name registration renewal fee when the
registration term expires. Therefore, should you ever switch
hosting company, you will still own the rights for that
domain name.
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Is there a
limit to the length of my domain name?
The limit to domain names can be up to 67 alphanumeric
characters and hyphens. This includes the .com, .net, .org,
etc. extension. In addition, domain names cannot begin or
end with a hyphen. .biz and .info domain names must
have at least four characters (not including the
extension).
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How long does
it take for my domain name to be reached throughout the
world?
New domain names can be reached within about 24 hours
from the time they were registered. Transfer domain
names can be reached within about 24 hours from the time
your domain name registration record was modified, to
reflect the General Hosting DNS servers. As Internet
Service Providers (ISPs) around the world must update their
DNS to recognize your domain name, the delay varies. Major
ISPs update their DNS more frequently, so their subscribers
will reach your domain name first. Smaller ISPs update
their DNS less frequently, so it may take few hours longer.
If your domain name is not reachable within 48 to 78 hours,
please contact
support.
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Do you
provide host for international domain names?
Yes, we provide host for international domain names.
The hosting prices are the same as for any other domain
name.
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Can I transfer an
international domain name to General
Hosting? Is
there a fee for transferring an international domain name?
Yes, you can transfer an International domain name to
General Hosting, just like any other domain name. No
there is no fee for transferring an International domain
name to General Hosting.
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How
do I transfer my international domain name to General Hosting?
To transfer an international domain name to
General Hosting,
after placing
your order, you will need to update your domain name's DNS
(domain name server) information with your Domain Registrar.
We provide detailed transfer instructions in our Control
Panel. If you are not sure what to do, one of our
dedicated hostmasters will help you do it.
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Can I register a new
international domain name with General
Hosting?
Yes, you can register a new
international domain name with General
Hosting for most international domain name
extensions.
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How do I register an
international domain name with General Hosting (.uk, .ca,
.au, and others)?
Go to support and place
your request there. A quoted price will be sent to you
within 6 business hours, along with a customized order form.
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Other
questions?
Feel free to ask us any question about
our services and products. We will be pleased to
get back to you via email within few business
hours.
